SCENTED CANDLE - FJORD

We aim to deliver your order in perfect condition and in the shortest possible time. UK and overseas orders will be shipped by Post or Courier.

Minimum delivery charge is £5.00 per UK delivery and £20 for Overseas delivery. We insure each purchase during the time it is in transit until it is delivered to you. If you wish to track your parcel, then please email us and we will either track your order for you or email you a tracking number which can be used on the post or courier website.

UK Delivery time is 2-3 working days from receipt of your order. Please note that particularly during periods when an increased number of sales are running, your order could take a little longer. We will do our best to inform you as soon as possible of any unexpected delay in delivery.

Please be aware customers are responsible for payment of any local customs duties and taxes.

RETURN POLICY – ONLINE PURCHASES

Wild Swans guarantee to refund or exchange any item bought Online, provided the item is returned within 14 days of purchase and proof of receipt is provided.

WILD SWANS DO NOT ACCEPT ANY OF THE FOLLOWING RETURNS

- Any item returned more than 14 days after the date of purchase.

- Items that have been worn.

- Items where the tag has been removed, unless the item is deemed faulty.

- Any product deemed by Wild Swans not be in perfect saleable condition.

REFUNDS – apply to items bought online only.

NOTIFY US – Before you return something you must notify us within 48 hours of receiving an item by emailing us at – info@wild-swans.com. 

For full returns details visit our returns page here.